1. Racquet exchanges are allowed for switching grip sizes or racquets of equal value. They must be unstrung and in new condition unless it is a factory-restrung racquet. Return labels will be provided to buyer by our team as soon as the exchange is approved. – Rule Applies to Official Main Vendor.

​

2. Shipping cost will only be applied ONCE if needed, all orders over $50 qualify for FREE shipping.

​

3. Discount Codes need to be Applied prior to finalizing the order.

 

4. Orders will ship out within 24-48 hours after the order is payed/submitted. UPS or USPS will be used to ship products/orders out.

 

5. Returns will only be accepted if the product has not been used or opened. - Rule Applies to Official Main Vendor.

 

6. All the products in the Tennis Shop, come directly from our authorized and verified retail facility.

 

7. Newly released products will be available on the launch date set by the manufacturers such as Babolat, Wilson, Yonex, Head, Dunlop, Solinco ect.

 

8. Demos for tennis racquets can be access by users via formal request at sales.directtennis1@gmail.com

 

9. ALL Shop order payments are required to be done inside the official Direct Tennis Shop Website.

 

10. Any questions or concerns about orders need to be submitted to sales.directtennis1@gmail.com